Work History

Acted as a live conductor for horns, vocals, and rhythm, iterating cues in response to audience energy and real-time performance feedback. Mediated creative and interpersonal challenges across sections, reinforcing a collaborative and respectful team culture under high-stakes conditions.

Collaborated with a 15-member team to coordinate performances, cue transitions, and optimize group timing.

Directed live experiences for global audiences up to 5,000+, focusing on emotional engagement, narrative flow, and real-time responsiveness.

Designed promotional flyers using Canva and archival media, creating visually consistent, event-specific assets tailored to audience expectations.

Planned and executed digital outreach campaigns via Instagram and Facebook, aligning visual tone and voice with each show’s unique energy and brand identity.

Facilitated onboarding for new musicians by breaking down complex arrangements into teachable parts.

Developed a responsive, user-first mindset by continuously refining performance flow based on audience reactions, song pacing, and ensemble readiness.

Contracted to update and repair WordPress website, focusing on plugin modernization, system stability, and improved member functionality

Updated outdated plugins and resolved a major CSS conflict on the homepage through custom code adjustments.

Reimplemented WooCommerce to restore online membership payments before performing independent comparative research to identify a more cost-effective membership solution.

Proposed, installed, and configured Paid Memberships Pro, manually setting it up through the file system when the marketplace installation failed — demonstrating initiative and technical problem-solving.

Installed and configured an automated WordPress backup solution to ensure data recovery and long-term site resilience.

Optimized site performance by auditing and removing redundant or obsolete plugins while preserving data-critical configurations.

Cleaned and updated the Events page, removed outdated listings, and streamlined redundant navigation links for a more modern, user-friendly experience.

Collaborated with board members to align development decisions with organizational priorities and budget constraints.

Updated and maintained WordPress site, improving structure, functionality, and design consistency across multiple sections.

Added new services to their homepage offerings list, optimized formatting for readability and SEO, and verified content accuracy with the client.

Integrated and configured Google Maps for multi-location display with interactive selection capabilities.

Refreshed the Our Staff page with new bios, professional images, and accurate team listings. Implemented aesthetic updates on the Blog and Our Staff pages to improve navigation and engagement.

Created a new section on posts page for alternative media and embedded the first episode of the firm-adjacent podcast to expand their digital presence.

Maintained regular communications with a liaison to confirm requirements, provide progress updates, and ensure client satisfaction.

Supported a cross-functional engineering team in developing an interactive haunted house system integrating cameras, sensors, and networked components.

Assisted with prototype testing using Arduino and C++, gaining hands-on experience with low-level programming and device communication.

Integrated new camera systems into the Blue Iris platform, configuring IP feeds and troubleshooting network connectivity issues.

Planned and implemented cable layouts and power routing strategies to ensure clean, reliable connections within a complex, user-facing environment.

Applied technical problem-solving and independent research to complete tasks efficiently and autonomously.

Processed thousands of dollars in ticket orders daily across 60 - 100+ live performances annually.

Instructed 5 new box office employees in the simultaneous use of Tmwin, Archtics, and AudienceView systems.

Led the customer-facing team through a full transition to a new digital ticketing platform.

Utilized 3 separate ticketing systems to translate customer requests into ticketing inputs.

Informed customers of availability based on multiple metrics tailored to their needs.

Led groups of 2-12 in fun, friendly conversation, introducing the games and mechanics.

Utilized Game Guide software to monitor games and assist the guest experience.

Troubleshot unexpected malfunctions and maneuvered/manipulated either the game experience or the game group in order to facilitate an 'epic' experience.

Ensured the game components functioned properly.

Used HMI to operate the game rooms.

Accurately reset games on tight deadlines.

Demonstrated excellent time management skills to stay on schedule for the assigned games.

Completed spot reports after every game experience to keep accurate records of performance history.

Maintained detailed nightly inventory of consumables, ensuring data accuracy and enabling informed resource planning.

Collaborated cross-functionally with event staff and supervisors, ensuring seamless communication and operational alignment under tight deadlines.

Demonstrated strong problem-solving by resolving last-minute setup issues and responding to urgent logistical needs while on overnight call.

Demonstrated accountability in high-trust environments by taking ownership of vehicle storage, compliance, and equipment readiness.

Maintained resilience, adaptability, and mission-focused coordination through ever-changing environments and needs.